Support for existing projects and platforms delivered previously.

For measurement projects, continue in the portal. For a UAV platform delivered in the past or a document from the archive, send the available identifiers and FAE will assess the request against the applicable documentation and obligations.

FAE illustration of a technical portal for projects and deliverables

FAE illustration · access to project and deliverables

Support routes

Choose the context of your request.

Project portal

Access the deliverables and visualisations available in the client portal.

Open the portal

Platform delivered previously

Write to us with the serial number, year and a description of the situation. The request will be assessed within the applicable obligations and available resources.

Send a support request

Archive documents

State the project, period and document you are looking for so that we can check the archive.

Request an archive check

Continuity for existing relationships

FAE no longer sells UAV platforms. This route is retained solely for existing projects, documents and obligations. New measurement enquiries begin with the FAE selector.